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The Game
Monsters Reseller Program Terms
(Version 2.0 -
Revised October 01,
2006)
Program Summary:
The Game Monsters Reseller Program allows participating web
designers, web developers, groups, consultants, and others
the opportunity to purchase The Game Monsters products and
services at discounted rates and to resell those products
and services to end-user clients (each, a Reseller Customer)
on a profit-making basis. The Reseller is wholly responsible
for providing support to its Reseller Customers and The Game
Monsters will not deal with the Reseller Customer. The Game
Monsters will assign an Account Contact to the Reseller, who
will address all of the Resellers sales related needs and
will act as the first point of contact. The Game Monsters
Support department will provide the Reseller with any
non-sales related support.
Eligibility Requirements:
To qualify as a Reseller, an
applicant must:
- Be an active business,
headquartered in the United States, with a business plan
that involves the reselling of Hosting, Dedicated
Rental, Colocation or Data Storage services;
- Agree to this Program
Description and the Terms and Conditions; and
- Submit a Program
Application that is reviewed and approved by The Game
Monsters.
- Pay the $50 Reseller
Program Enrollment Fee for the Hosting Reseller Program.
- Pay the $100 Reseller
Program Enrollment Fee for the Dedicated or Data
Storage Reseller Program.
- Pay the $200 Reseller
Program Enrollment Fee for the Colocation Reseller
Program.
Reseller Levels, Benefits and
Discounts:
The Game Monsters will provide a Reseller with a discount
based upon product type and Reseller Level. The Reseller may
resell the applicable products and services to the Reseller
Customer at any price determined by the Reseller. The Game
Monsters Reseller Levels, discounts and other benefits are
contained at
www.TheGameMonsters.com/.
Program Obligations:
The Reseller is wholly responsible for providing support to
its Reseller Customers. The Game Monsters will assign an
Account Contact to the Reseller, who will address all of the
Resellers sales needs and will act as the first point of
contact on all issues sales related. The Game Monsters
Support department will provide the Reseller with any
non-sales related support; however the Resellers customers
are not permitted to contact The Game Monsters directly,
even if provided with the account information.
Reseller Obligations:
Every Reseller participating in the Program must comply with
the following:
1.
Technical Support
The Reseller must provide its Reseller Customers with
any needed support. The Reseller may not direct its
Reseller Customers to contact The Game Monsters
directly. The Reseller may not provide its Reseller
Customers with applicable The Game Monsters account
details to permit them to contact The Game Monsters
directly. The Game Monsters may bill the Reseller at The
Game Monsters current standard rates for support
provided to a Resellers Reseller Customers if the
Reseller has violated this provision.
2. Sales
and Other Support
The Reseller must provide its Reseller Customers with
any needed billing, sales and general information
support they may need. The Reseller may not direct its
Reseller Customers to contact The Game Monsters for any
purpose.
3. Product
Labeling
The Reseller must provide the products and services with
its own name (except for third party products that are
passed through). The Reseller may not "co-brand" the
products or services or communicate in any way to its
Reseller Customers or any other person that the products
or services are being provided by The Game Monsters.
4.
Business Conduct
The Reseller must conduct its business with high levels
of integrity and fair dealing. The Reseller should
maintain a reputation for fair dealing and customer
service at the highest levels.
5. Terms
of Service
The Reseller must abide by the provisions of The Game
Monsters Terms
of Service, as they may be modified from time to
time. The Reseller should impose conditions of service
on its Reseller Customers that are at least as stringent
as those imposed by The Game Monsters. Without limiting
the foregoing, the Reseller must cause its Reseller
Customer to comply with The Game Monsters
Acceptable Use
Policy as the same may be modified from time to
time. If any Reseller customer violates the The Game
Monsters Acceptable Use Policy, The Game Monsters may
terminate or suspend the Services for such Reseller
Customer. Reseller will be wholly responsible for any
communications that may be necessary or appropriate with
respect to such Reseller Customer.
6. W-9
Within thirty (30) days following enrollment in the
Reseller Program, Reseller must complete and submit to
The Game Monsters a completed IRS Form W-9. The Game
Monsters will not make any payments to Reseller until
The Game Monsters has received a completed Form W-9 from
the Reseller. The Form W-9 is located at:
http://www.irs.gov/pub/irs-fill/fw9.pdf and, once
completed, should be faxed to The Game Monsters. If any
information submitted by the Reseller on the W-9 is
incomplete, incorrect or inaccurate, payments (if any)
due Reseller may be delayed or withheld at The Game
Monsters sole discretion. It is the Resellers
responsibility to assure that The Game Monsters has a
complete and accurate Form W-9 on file.
7.
Participation in Affiliate and Referral Programs.
Reseller may participate in the The Game Monsters
Affiliate and Referral Programs; however, Reseller shall
not submit any referrals, prospects, or orders for
services pursuant to such Programs if such services are
for Resellers own use or resale. The Game Monsters
reserves the right to review and withhold payment and/or
credits for orders or sales submitted by such Reseller
for such Resellers own use or resale.
The Game Monsters Obligations:
The Game Monsters will provide the following for the
Reseller:
1. Account
Contact
The Game Monsters will appoint an individual Account
Contact to act as the Resellers single point of contact
for sales support and sales-related inquiries.
2. Online
Support
The Game Monsters will provide state-of-the-art online
support site that includes: Billing Center, DNS Manager,
Policies & Procedures, Support Ticket Tracking, Online
demos, and tutorials.
3. Other
Features
The Game Monsters will provide cooperative marketing
opportunities, online training where appropriate,
product information downloads, and may offer unbranded
Web-based administrative tools to allow customers to
manage their sites.
Other Terms and Provisions:
1. Changes
The Game Monsters may modify the content, terms and
conditions of the Reseller Program from time to time.
The Reseller should re-visit the Program Description on
The Game Monsters web site from time to time to stay
abreast of such changes. Any change to the Program
Description will be effective immediately when posted to
The Game Monsters web site. When feasible, The Game
Monsters will endeavor to provide Reseller with advance
notice of changes to the Program.
2. Updated
Information
The Reseller must keep The Game Monsters informed of
changes in the Resellers contact information and other
information contained in the Program Application by
either (a) providing email notification of such changes
to the Account Manager, or (b) using such other online
notification tools as The Game Monsters may provide for
such purpose.
3.
Reseller Level
Reseller Levels are based upon the type of Reseller
Program the Reseller is participating in. If the
Reseller changes the type of Reseller Program the
Reseller is participating in, this will change the
Reseller Level for which the Reseller qualifies. If, as
a result of a change in the type of Reseller Program the
Reseller is participating in, the Reseller then
qualifies at a different Reseller Level or fails to
qualify for the First Reseller level, the Reseller will
only be eligible for the discount at the new applicable
Reseller Level or not at all if the Reseller fails to
qualify at the First Reseller Level. In this event, the
Reseller will be invoiced as follows:
-
With respect to any
change in Reseller Level that results in an
increased discount, the new discount will be applied
prospectively to new orders for products and
services and invoices for existing open accounts
billed after the date such change becomes effective.
No new discount will be applied to amounts
previously invoiced on existing accounts.
- With respect
to any change in Reseller Level that results in a
decreased discount, the new discount will be applied
prospectively to new orders for products and
services and invoices for existing open accounts
billed after the date such change becomes effective;
provided, however, that for prepaid accounts with a
term of twelve or more months, Reseller will be
invoiced for the difference between the Reseller
discount in effect when the account was last
invoiced and the new applicable Reseller discount
rate.
4. Billing
All accounts not prepaid annually or for a longer term
will be billed quarterly in advance; provided, however,
that a Reseller who is in good standing may elect to be
billed monthly in arrears, subject to The Game Monsters
acceptance of the Resellers application for monthly
billing.
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