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The Game Monsters Reseller Program Terms

(Version 2.0 - Revised October 01, 2006)

Program Summary:
The Game Monsters Reseller Program allows participating web designers, web developers, groups, consultants, and others the opportunity to purchase The Game Monsters products and services at discounted rates and to resell those products and services to end-user clients (each, a Reseller Customer) on a profit-making basis. The Reseller is wholly responsible for providing support to its Reseller Customers and The Game Monsters will not deal with the Reseller Customer. The Game Monsters will assign an Account Contact to the Reseller, who will address all of the Resellers sales related needs and will act as the first point of contact. The Game Monsters Support department will provide the Reseller with any non-sales related support.

Eligibility Requirements:

To qualify as a Reseller, an applicant must:

  • Be an active business, headquartered in the United States, with a business plan that involves the reselling of Hosting, Dedicated Rental, Colocation or Data Storage services;
  • Agree to this Program Description and the Terms and Conditions; and
  • Submit a Program Application that is reviewed and approved by The Game Monsters.
  • Pay the $50 Reseller Program Enrollment Fee for the Hosting Reseller Program.
  • Pay the $100 Reseller Program Enrollment Fee for the Dedicated  or Data Storage Reseller Program.
  • Pay the $200 Reseller Program Enrollment Fee for the Colocation Reseller Program.

Reseller Levels, Benefits and Discounts:
The Game Monsters will provide a Reseller with a discount based upon product type and Reseller Level. The Reseller may resell the applicable products and services to the Reseller Customer at any price determined by the Reseller. The Game Monsters Reseller Levels, discounts and other benefits are contained at www.TheGameMonsters.com/.

Program Obligations:
The Reseller is wholly responsible for providing support to its Reseller Customers. The Game Monsters will assign an Account Contact to the Reseller, who will address all of the Resellers sales needs and will act as the first point of contact on all issues sales related. The Game Monsters Support department will provide the Reseller with any non-sales related support; however the Resellers customers are not permitted to contact The Game Monsters directly, even if provided with the account information.

Reseller Obligations:
Every Reseller participating in the Program must comply with the following:

1. Technical Support
The Reseller must provide its Reseller Customers with any needed support. The Reseller may not direct its Reseller Customers to contact The Game Monsters directly. The Reseller may not provide its Reseller Customers with applicable The Game Monsters account details to permit them to contact The Game Monsters directly. The Game Monsters may bill the Reseller at The Game Monsters current standard rates for support provided to a Resellers Reseller Customers if the Reseller has violated this provision.

2. Sales and Other Support
The Reseller must provide its Reseller Customers with any needed billing, sales and general information support they may need. The Reseller may not direct its Reseller Customers to contact The Game Monsters for any purpose.

3. Product Labeling
The Reseller must provide the products and services with its own name (except for third party products that are passed through). The Reseller may not "co-brand" the products or services or communicate in any way to its Reseller Customers or any other person that the products or services are being provided by The Game Monsters.

4. Business Conduct
The Reseller must conduct its business with high levels of integrity and fair dealing. The Reseller should maintain a reputation for fair dealing and customer service at the highest levels.

5. Terms of Service
The Reseller must abide by the provisions of The Game Monsters Terms of Service, as they may be modified from time to time. The Reseller should impose conditions of service on its Reseller Customers that are at least as stringent as those imposed by The Game Monsters. Without limiting the foregoing, the Reseller must cause its Reseller Customer to comply with The Game Monsters Acceptable Use Policy as the same may be modified from time to time. If any Reseller customer violates the The Game Monsters Acceptable Use Policy, The Game Monsters may terminate or suspend the Services for such Reseller Customer. Reseller will be wholly responsible for any communications that may be necessary or appropriate with respect to such Reseller Customer.

6. W-9
Within thirty (30) days following enrollment in the Reseller Program, Reseller must complete and submit to The Game Monsters a completed IRS Form W-9. The Game Monsters will not make any payments to Reseller until The Game Monsters has received a completed Form W-9 from the Reseller. The Form W-9 is located at: http://www.irs.gov/pub/irs-fill/fw9.pdf and, once completed, should be faxed to The Game Monsters. If any information submitted by the Reseller on the W-9 is incomplete, incorrect or inaccurate, payments (if any) due Reseller may be delayed or withheld at The Game Monsters sole discretion. It is the Resellers responsibility to assure that The Game Monsters has a complete and accurate Form W-9 on file.

7. Participation in Affiliate and Referral Programs.
Reseller may participate in the The Game Monsters Affiliate and Referral Programs; however, Reseller shall not submit any referrals, prospects, or orders for services pursuant to such Programs if such services are for Resellers own use or resale. The Game Monsters reserves the right to review and withhold payment and/or credits for orders or sales submitted by such Reseller for such Resellers own use or resale.

The Game Monsters Obligations:
The Game Monsters will provide the following for the Reseller:

1. Account Contact
The Game Monsters will appoint an individual Account Contact to act as the Resellers single point of contact for sales support and sales-related inquiries.

2. Online Support
The Game Monsters will provide state-of-the-art online support site that includes: Billing Center, DNS Manager, Policies & Procedures, Support Ticket Tracking, Online demos, and tutorials.

3. Other Features
The Game Monsters will provide cooperative marketing opportunities, online training where appropriate, product information downloads, and may offer unbranded Web-based administrative tools to allow customers to manage their sites.

Other Terms and Provisions:

1. Changes
The Game Monsters may modify the content, terms and conditions of the Reseller Program from time to time. The Reseller should re-visit the Program Description on The Game Monsters web site from time to time to stay abreast of such changes. Any change to the Program Description will be effective immediately when posted to The Game Monsters web site. When feasible, The Game Monsters will endeavor to provide Reseller with advance notice of changes to the Program.

2. Updated Information
The Reseller must keep The Game Monsters informed of changes in the Resellers contact information and other information contained in the Program Application by either (a) providing email notification of such changes to the Account Manager, or (b) using such other online notification tools as The Game Monsters may provide for such purpose.

3. Reseller Level
Reseller Levels are based upon the type of Reseller Program the Reseller is participating in.  If the Reseller changes the type of Reseller Program the Reseller is participating in, this will change the Reseller Level for which the Reseller qualifies. If, as a result of a change in the type of Reseller Program the Reseller is participating in, the Reseller then qualifies at a different Reseller Level or fails to qualify for the First Reseller level, the Reseller will only be eligible for the discount at the new applicable Reseller Level or not at all if the Reseller fails to qualify at the First Reseller Level. In this event, the Reseller will be invoiced as follows:

  1. With respect to any change in Reseller Level that results in an increased discount, the new discount will be applied prospectively to new orders for products and services and invoices for existing open accounts billed after the date such change becomes effective. No new discount will be applied to amounts previously invoiced on existing accounts.

  2. With respect to any change in Reseller Level that results in a decreased discount, the new discount will be applied prospectively to new orders for products and services and invoices for existing open accounts billed after the date such change becomes effective; provided, however, that for prepaid accounts with a term of twelve or more months, Reseller will be invoiced for the difference between the Reseller discount in effect when the account was last invoiced and the new applicable Reseller discount rate.

4. Billing
All accounts not prepaid annually or for a longer term will be billed quarterly in advance; provided, however, that a Reseller who is in good standing may elect to be billed monthly in arrears, subject to The Game Monsters acceptance of the Resellers application for monthly billing.